Writers in Tech

Who’s afraid of UX research? with Dr. Natalya Sarana @Flixbus

Episode Summary

Dr. Natalya Sarana is a UX researcher, writer and mentor rolled into one. After 3 years at Flixbus, her conclusion is that we shouldn’t be afraid of user research—because it makes the writing process a walk in the park.

Episode Notes

Dr. Natalya Sarana is a UX researcher, writer and mentor rolled into one. After 3 years at Flixbus, her conclusion is that we shouldn’t be afraid of user research—because it makes the writing process a walk in the park.

Hear her best tips on how to document research projects and how to share the results with stakeholders (“one of the most difficult things”). You’ll find out what 5-second tests, concept testing and cloze testing are, and why they can be better than A/B testing. 

We also talked about:

Try our free UX writing course

 

Connect with Natalya on LinkedIn

Check out Userzoom.com

Join UX Writing Hub on Telegram